Call Center Setup

In today’s fast paced, competitive business environment, consumers have a myriad of options to choose from when selecting a product or service. Convex Interactive ensures that your brand is a step ahead of the competition by setting up a Customer Service Centre to provide quality after sales service and support, Convex provides customers with multiple, customizable options to set up their very own Customer service center on UAN and 0800 numbers.

Features:

  • Customizable dashboard
  • Customizable software solutions
  • Comprehensive reporting structure
  • Customizable options for different user settings
  • Easy export of data on excel and pdf formats
  • Call recording function for dispute resolution
  • Agent work tracking capabilities

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